Course · Module 1

Your first prompt that works

45 minutes. No experience needed.

Agenda

what we'll cover today

  1. 1What a good prompt has
  2. 2Bad vs. good
  3. 3Pair exercise
  4. 4Common mistakes
  5. 5Try it tomorrow
4

parts. That's the whole recipe.

role, context, task, format

A good prompt has four parts

1

Role

Who should the AI be?

"You are an experienced customer service manager."

2

Context

What does it need to know?

"The customer has waited 9 days for their bike."

3

Task

What should it do?

"Write a reply to the complaint."

4

Format

What should the answer look like?

"Five lines max. Friendly tone."

Same task. Two prompts.

Bad

Write an email to an angry customer.

The answer comes out polite and empty.

Good

You are the customer service manager at Trampe Cykler. A customer has waited 9 days for their bike and is angry. Write a reply that apologizes and promises delivery on Friday. Five lines max, friendly tone.

role · context · task · format

Write to AI the way you'd write to a new colleague.

It knows nothing about your company. Yet.

Two colleagues writing a prompt together at a laptop

Pair exercise

10 minutes
  1. 1Pick a task from your own week.
  2. 2Write the prompt with all four parts.
  3. 3Swap. How many parts are there?

Common mistakes

Too short

Write three more sentences.

No context

Say who, what and why.

All in one prompt

Break the task into steps.

Stopping at the first answer

Ask for a new version.

Try it tomorrow

1

Pick one task you do every week.

2

Write the four parts.

3

Save the one that works.

Five minutes before lunch is enough.

Thanks for today

Next module: prompts you can reuse

Module 1 · Your first prompt that works

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