A product team has 300 hours of customer calls a year. Less than 5% gets used when decisions are made.
Every call becomes three things: what the customer said, what it means, and what you should do now.
Tolk plugs into meetings and phone calls. Set up in ten minutes.
AI finds requests, complaints and patterns across every call.
Suggestions land in your backlog, with the customer's own words as the source.
“We found the cause of our churn in two weeks. It used to take a whole quarter.”Hanne Berg, Head of Product, Bølgen Software
CEO. Ten years as Head of Product in Danish SaaS.
CTO. Eight years with speech and language models.
Design. Has built user research for 40 teams.