Klarvik
Board meeting · 12 Nov 2026
Q3 / 2026 /
Business update
Klarvik · Q3 2026 · Agenda
25 minutes
Agenda
Numbers first, then what we learned. Finally, one ask.
Contents
- 01The numbers5 min
- 02MRR over time3 min
- 03Segments4 min
- 04What we learned5 min
- 05Q4 and our ask8 min
Klarvik · Q3 2026 · ARR
ARR · 30 Sep 2026Ahead of plan three quarters running
48.6DKK m
Growth YoY+38%
New ARR in Q3+4.1m
Q3 target47.0m
Above target+1.6m
Klarvik · Q3 2026 · Key metrics
Net revenue retention
118%
Customers buy more than we lose.
Up from 109% in Q2. DKK 2.3m in expansion.
Churn, monthly
1.4%
−0.3 pp vs Q2
New customers
142
+18% vs Q2
CAC payback
11mo
Target: 12 mo
Gross margin
81%
+2 pp vs Q2
Klarvik · Q3 2026 · MRR
MRR, DKK m · Oct 2025 to Sep 2026
Up twelve months in a row
September4.05
Klarvik · Q3 2026 · Segments
Segments
Mid-market drives the growth.
Enterprise grows fastest, but from a smaller base.
ARR by segment · 30 Sep 2026
| Segment | Customers | ARR, m | Growth | NRR |
|---|---|---|---|---|
| SMB1-49 employees | 1,240 | 14.2 | +21% | 104% |
| Mid-market50-249 employees | 386 | 19.8 | +41% | 121% |
| Enterprise250+ employees | 58 | 14.6 | +57% | 131% |
| Total | 1,684 | 48.6 | +38% | 118% |
Klarvik · Q3 2026 · What we learned
Q3 · plus
Went well
- 01Enterprise sales doubled.
- 02Payroll integration sold 210 times.
- 03Churn below 1.5% for the first time.
Q3 · minus
Didn't go well
- 01SMB churn rose in August.
- 02The mobile app shipped six weeks late.
- 03Two key roles are still open.
Klarvik · Q3 2026 · Customer voice
Kolding · Enterprise
New customer in Q3
“We now close the month in two days. It used to take eight.”
Operations manager, Hjortholm LogistikCustomer since July
Klarvik · Q3 2026 · Q4
Q4 2026
Three priorities
01
Stop SMB churn
New 14-day onboarding for every new SMB customer.
Target: 1.1% churn
02
Four new enterprise customers
Logistics and construction, where we already win.
Target: +4.8m ARR
03
Ship the mobile app
Launch 1 December. No new features before then.
Target: 30% active in Jan
Our ask to the board
6.0DKK m
To open Germany in 2027. Decision on 10 December.
- Two sales reps, Germany2.8
- Enterprise AE1.6
- Marketing, DACH1.6
- Total, DKK m6.0